Is VMware a good company to work for as a Customer Success Operations Analyst?

Customer Success Operations Analyst professionals working at VMware have rated their employer with 4.4 out of 5 stars in 58 Glassdoor reviews. This is an average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Customer Success Operations Analyst Jobs at VMware now and start preparing for your job interview by browsing frequently asked Customer Success Operations Analyst interview questions at VMware .

Does VMware pay Customer Success Operations Analyst employees well?

Customer Success Operations Analyst professionals rate their compensation and benefits at VMware with 4.6 out of 5 stars based on 58 anonymously submitted employee reviews. This is 4.4% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Analyst salaries at VMware.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 978 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 950 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 753 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 426 reviews)); "Good salaries even if there is a lot of difference in the same role: the suggestions is to negotiate very well at the beginning!" ((in 391 reviews))

What are the cons of working at VMware according to real employee reviews?

"Poor Management and HR which is not helpful" ((in 420 reviews)); "There are some bad managers I have worked with" ((in 245 reviews)); "frequent org changes and layoffs" ((in 139 reviews)); "Upper management is bad which creates hierarchy" ((in 69 reviews)); "Middle management is incompetent, and multiple layers slow down or stop anything which requires an approval" ((in 59 reviews))

VMware Customer Success Operations Analyst reviews

4.4

80% would recommend to a friend

(58 total reviews)

Raghu Raghuram

84% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (58 reviews)

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Customer Success Operations Analyst employees have rated VMware with 4.4 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Success Operations Analyst professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Customer Success Operations Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

58 reviews

3.0

Jun 16, 2022

Not sure where company is headed with the Broadcom acquisition.

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Lots of perks in the role

Cons

VMware is a beast of a company and it’s hard to find the resource you need. You are just a number in the grand scheme of things.

4.0

Jun 15, 2022

Good company to work for

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

They generally take care of their people - pay well, and have good benefits.

Cons

Operations and systems are a disaster - makes it very hard to do business.

3.0

Jun 8, 2022

High Turnover prior to Broadcom News

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Typical big company benefits are nice and include a generous wellness stipend Working with smart people who want to do well Working with big brands on mission critical applications

Cons

Broadcom's strategy for making a profit from the purchase will not be a good experience for employees or customers The worst systems, tools and processes I have ever had the misfortune of using due to poor integration between Core systems and Pivotal systems High employee and leader turnover makes it difficult to make progress or know who is responsible for actions and outcomes Tanzu Product is in transition. The company made a tactical error in messaging and customers are confused. It is also too expensive.

Viewing 34 - 36 of 58 Reviews

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VMware Customer Success Operations Analyst reviews

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Not sure where company is headed with the Broadcom acquisition.

Good company to work for

High Turnover prior to Broadcom News

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