Is VMware a good company to work for as a Technical Support Manager?

Technical Support Manager professionals working at VMware have rated their employer with 4.4 out of 5 stars in 30 Glassdoor reviews. This is an average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Technical Support Manager Jobs at VMware now and start preparing for your job interview by browsing frequently asked Technical Support Manager interview questions at VMware .

Does VMware pay Technical Support Manager employees well?

Technical Support Manager professionals rate their compensation and benefits at VMware with 4.2 out of 5 stars based on 30 anonymously submitted employee reviews. This is 4.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Manager salaries at VMware.

How happy are Technical Support Manager professionals working at VMware?

87% of Technical Support Manager employees at VMware would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Technical Support Manager professionals have also rated VMware with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 979 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 946 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 768 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 422 reviews)); "Package for an intern is great: good salary and many activities organized for interns during the summer." ((in 370 reviews))

What are the cons of working at VMware according to real employee reviews?

"I had a very Bad manager" ((in 240 reviews)); "frequent org changes and layoffs" ((in 140 reviews)); "Upper management is bad which creates hierarchy" ((in 70 reviews)); "Middle management is incompetent, and multiple layers slow down or stop anything which requires an approval" ((in 59 reviews)); "Senior management has basically ignored the last 50 years or so of management best practices." ((in 47 reviews))

VMware Technical Support Manager reviews

4.4

87% would recommend to a friend

(30 total reviews)

Raghu Raghuram

94% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (30 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Manager, Technical Support employees have rated VMware with 4.4 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Manager, Technical Support professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Manager, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

30 reviews

3.0

Oct 28, 2017

Technical Support Manager

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

You can learn a lot in VMware.

Cons

We are always busy and understaffed.

5.0

Oct 15, 2017

Great Company, Truly WorldClass

Manager, technical support

Recommend

CEO approval

Business Outlook

Pros

Learning Environment, Not a dull moment, Leadership is aligned and gives equal weight age to Business and Individual Growth, Programs tailor made for Career Growth. Employee centric policies

Cons

No breathing space, Too transnational especially in Support arena.

5.0

Oct 15, 2017

One of the best companies to work for

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

Employee friendly, Great processes in place to develop ones competence and expertise, Great working environment and Infrastructure, Common platform available to collaborate across the length and breadth of organization to find resolution for any current challenges and do the right thing for customer

Cons

Haven't found any so far

Viewing 25 - 27 of 30 Reviews

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VMware Technical Support Manager reviews

Company ratings over time

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Reviews by job title

Technical Support Manager

Great Company, Truly WorldClass

One of the best companies to work for

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