Technical Support at VMW, not a shining example of how to do technical support
Pros
There are very few PROs to working here. Maybe the biggest is ESPP? Not sure if this is worth the price of admission though :) You need to make enough money to afford to have money taken out of your paycheck in order to set it aside for 6 months so you can buy company stock at a 15% discount.
Cons
working in technical support does not provide a good view of this company, its policies, culture, or values. I have read wonderful things about VMware as a company, I have not experienced any wonderful things. I can attest to the fact that working in technical support would be tantamount to working in a completely different company - they do not share the same vision, values, culture and I am guessing management. I work for technical support but it is run like a call center at Comcast.
