5.0
Jun 30, 2014
Recommend
CEO approval
Business Outlook
Pros
Working as a TSE for the past 2 years and for the most part it has been a positive experience. nice office environment, able to get training/education on about any industry related subject you like, challenging (in a good way).
Cons
High case load Too much emphasis on CSAT/DSAT and engineers take the hit for a bad review even if the problem was nothing to do with engineer.