Is VMware a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at VMware have rated their employer with 4.3 out of 5 stars in 306 Glassdoor reviews. This is a lower than average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Technical Support Engineer Jobs at VMware now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at VMware .

Does VMware pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at VMware with 4.4 out of 5 stars based on 306 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at VMware.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 970 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 946 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 753 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 421 reviews)); "Package for an intern is great: good salary and many activities organized for interns during the summer." ((in 371 reviews))

What are the cons of working at VMware according to real employee reviews?

"This alone tells you how bad management is and how stressful it is to work for this company." ((in 417 reviews)); "I had a very Bad manager" ((in 239 reviews)); "frequent org changes and layoffs" ((in 141 reviews)); "Upper management is bad which creates hierarchy" ((in 70 reviews)); "Mediocre middle management." ((in 63 reviews))

VMware Technical Support Engineer reviews

4.3

88% would recommend to a friend

(306 total reviews)

Raghu Raghuram

88% approve of CEO

74% positive business outlook

Ratings by demographic groups

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Technical Support Engineer employees have rated VMware with 4.3 out of 5 stars, based on 306 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

306 reviews

2.0

Nov 29, 2019

Good Company Bad Call Center Job

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Decent Pay, Hours, Benefits, Supplied drinks & snacks with healthy choices available.

Cons

Call Center Environment, Had to get permission to use the restroom, Don't ask escalation manger if your stuck on an issue, you have to google it, ask your peers who are in the same boat or fake it the best you can, which makes this a high stress position.

4.0

Nov 27, 2019

Open-Door Policy Taken Seriously

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Friendly Culture and people are very helpful

Cons

Nothing was seen so far in my experience working for the company

1.0

Oct 3, 2019

TSE (Technical Support Engineer)

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Insurance and yearly bonus (for Full time employees only)

Cons

Permanently understaffed department with high employee turnover. Low-wage, short learning curve, poor training and support from leads. Meeting metrics is punishable with additional workload. Non-existing workforce management and workload allocation. Be prepared to work unpaid extra hours every week, or face disciplinary actions.

Viewing 193 - 195 of 306 Reviews

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TSE (Technical Support Engineer)

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