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VMware Technical Support Engineer reviews

4.3

88% would recommend to a friend

(306 total reviews)
avatar

Raghu Raghuram

88% approve of CEO

74% positive business outlook

Technical Support Engineer employees have rated VMware with 4.3 out of 5 stars, based on 306 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

306 reviews
3.0
Aug 5, 2016
Recommend
CEO approval
Business Outlook

Pros

I jjoined VMware as a Technical Support Engineer. Learning curver is great provided you are given training on the products .Best Technology to work on

Cons

Technical Managers should be Technical and understand the types of cases , thee criticality of the cases according to the product and the situation and just not run after the mere survey

3.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Good on boarding. Open door policy with management. Good entry level but be prepared to look elsewhere for career advancement. Immediate coworkers are friendly. Team orienated attitude. Average medical insurance. Benefits like paid holiday and paid sick time. The technology is cool. No harassment from other coworkers.

Cons

Although management has an open door, they don't or can't act on anything to improve the work environment. Workload is high and so is stress among coworkers and teams. Senior engineers are leaving weekly due to the stress. Working weekends is now "expected" on top of a normal 5 day shift and has been like this for little over a year. The teamwork culture is fading as more people are switching to just survive the day attitude. Frequent change of floor managers makes promotion, bonuses and raises difficult.

4.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people, Decent wage, great products, great facilities and great opportunity. This company gave me a job after college Plan on staying for years to come

Cons

Workload can be a issue as you will get overloaded with cases. Another complaint is that vmware seems to loose highly experienced engineers alot as they seek new companies..

Viewing 235 - 237 of 306 Reviews

Glassdoor has 12,007 VMware reviews submitted anonymously by VMware employees. Read employee reviews and ratings on Glassdoor to decide if VMware is right for you.