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VMware Technical Support Engineer reviews

4.3

88% would recommend to a friend

(306 total reviews)
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Raghu Raghuram

88% approve of CEO

74% positive business outlook

Technical Support Engineer employees have rated VMware with 4.3 out of 5 stars, based on 306 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

306 reviews
1.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Let me start off by saying that the pros are great: 401k benefits, free food, choice of three shifts (early, normal, late), open environment, and fun company events. Coworkers even host events and invite you to join so you bond quickly if you're willing to make new friends. You work in a great area where everything is easily accessible and dress code is reasonable. When you start off at the company, it feels great.

Cons

As you slowly start to experience how the company is run, you tend to question whether this is normal or not. Can you really not work from home? Are you randomly selected to work on weekends and after hours if you don't pick a spot to sign up? Are managers supposed to comprise of people with less than 3 years experience? Are you supposed to be punished for helping other people? Do they ever encourage you for what a good job you're doing? Can you even move to a career opportunity you want to do? You can tell from other negative reviews that they talk about inexperienced managers. They are true. I don't want this to deter anyone from seeing the bright side of this company (because it's still growing), but until managers get better trained to make everyone happy (including themselves), I do not recommend anyone to go through that and think corporate industries run like this. It makes your life stressful, you feel like what you're doing is not worth it, and you lose your voice and imagination that can better shape the company. As a disclaimer, not ALL managers are like this. There are AMAZING managers in this company, but I am specifically talking about ones in the Technical Support role.

Viewing 238 - 240 of 306 Reviews

Glassdoor has 12,007 VMware reviews submitted anonymously by VMware employees. Read employee reviews and ratings on Glassdoor to decide if VMware is right for you.