Is Waitrose a good company to work for as a Operations Partner?

Operations Partner professionals working at Waitrose have rated their employer with 3.5 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Waitrose employees being 3.8 out of 5 stars. Search open Operations Partner Jobs at Waitrose now and start preparing for your job interview by browsing frequently asked Operations Partner interview questions at Waitrose .

Does Waitrose pay Operations Partner employees well?

Operations Partner professionals rate their compensation and benefits at Waitrose with 4.4 out of 5 stars based on 138 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Operations Partner salaries at Waitrose.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 567 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "The staff are friendly and helpful" ((in 432 reviews)); "Friendly colleagues and good on" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 585 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 127 reviews)); "Hard to get holiday :(" ((in 75 reviews))

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Waitrose

Waitrose Operations Partner reviews

3.5

54% would recommend to a friend

(138 total reviews)

Jason Tarry

Not enough data to show CEO approval

12% positive business outlook

Ratings by category

4.4

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Career opportunities

2.4

Senior management

Operations Partner employees have rated Waitrose with 3.5 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Operations Partner professionals have a good working experience there. Waitrose is rated in line with the average (within 1 standard deviation) by Operations Partner professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

3.0

Apr 5, 2026

Experience working at Waitrose

Partner

Recommend

CEO approval

Business Outlook

Pros

Experience doing different things across the shop floor.

Cons

Autonomy in focus and chance to decide which area to focus on.

4.0

Mar 27, 2026

Decent Place

Partner

Recommend

CEO approval

Business Outlook

Pros

Great people all around, made the days go by faster

Cons

Typical stuff that comes with retail work, very monotonous

4.0

Mar 23, 2026

Nice place to work

Partner

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues, good training and benefits

Cons

Sometimes understaffed and very busy

Viewing 1 - 3 of 138 Reviews

Jobs at Waitrose

Supply Chain Performance and Budgeting Manager

Night Replenishment, Supermarket Assistant

Operational Support Analyst

Night Replenishment, Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

Team Manager (Nights)

Vereinigtes Königreich

£32K - £46K /yr

(Employer provided)

View job

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Waitrose Operations Partner reviews

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Experience working at Waitrose

Decent Place

Nice place to work

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