Is Waitrose a good company to work for as a Operations Partner?

Operations Partner professionals working at Waitrose have rated their employer with 3.5 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Waitrose employees being 3.8 out of 5 stars. Search open Operations Partner Jobs at Waitrose now and start preparing for your job interview by browsing frequently asked Operations Partner interview questions at Waitrose .

Does Waitrose pay Operations Partner employees well?

Operations Partner professionals rate their compensation and benefits at Waitrose with 4.4 out of 5 stars based on 138 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Operations Partner salaries at Waitrose.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1000 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 485 reviews)); "The staff were friendly and welcoming" ((in 420 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 115 reviews)); "Hard to get holiday :(" ((in 72 reviews))

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Waitrose

Waitrose Operations Partner reviews

3.5

54% would recommend to a friend

(138 total reviews)

Jason Tarry

Not enough data to show CEO approval

12% positive business outlook

Ratings by category

4.4

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Career opportunities

2.4

Senior management

Operations Partner employees have rated Waitrose with 3.5 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Operations Partner professionals have a good working experience there. Waitrose is rated in line with the average (within 1 standard deviation) by Operations Partner professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

5.0

Mar 13, 2025

Good company

Partner

Recommend

CEO approval

Business Outlook

Pros

Subsidised food and experienced managers, as well as good opportunities to move up and do apprenticeships

Cons

Old contracts have longer breaks than new contracts

1.0

Mar 11, 2025

Really poor training

Partner

Recommend

CEO approval

Business Outlook

Pros

Discount 20% but food poor quality overpriced and not even British produce

Cons

Staff training Lack of knowledge from managers Inadequate hours covered and no staff on checkouts ever Not inclusive of my friend who was non binary Poor pay 11.55 as of March 2025 only rising to the minimum wage of 12.20 in April

5.0

Feb 19, 2025

Excellent colleagues and flexibility

Partner

Recommend

CEO approval

Business Outlook

Pros

Flexible hours online shop collecting Trusting management Positive feedback

Cons

Early hours Majority solo work

Viewing 13 - 15 of 138 Reviews

Jobs at Waitrose

Supply Chain Performance and Budgeting Manager

Night Replenishment, Supermarket Assistant

Operational Support Analyst

Night Replenishment, Supermarket Assistant

Team Manager (Nights)

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Waitrose

Waitrose Operations Partner reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company

Really poor training

Excellent colleagues and flexibility

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