Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 991 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Most staff were friendly and helpful" ((in 423 reviews)); "Colleagues are friendly and supportive" ((in 336 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,748 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Oct 10, 2014

Great company, good perks

Fruit and veg, operations, checkouts

Recommend

CEO approval

Business Outlook

Pros

Nice working part time as a secondary school - rent free student, well paid, easy work, great perks. The appeal wears off as you tend towards full-time work as a self-supporting individual.

Cons

Not very flexible, FBS ruined the once great Waitrose.

2.0

Oct 10, 2014

Frustrating Management style

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Really get along with the people I work with, if it wasn't for them I would've left a long long time ago. Also the Bonus is always a good incentrive

Cons

Very aggressive upper management, always pushing you to do more in a very uncomfortable manner. You are not allowed to swap shifts. Constant refusal of holiday requests.

3.0

Aug 28, 2014

Good - as far as supermarkets go..

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay compared to field average Bonus (10-20% of salary) Discount at John Lewis and Waitrose Easy to have a life outside of work

Cons

Supermarket work - destined to be dull and unchallenging. No real future relative to say city finance jobs Surrounded by people with no aspirations beyond a supermarket

Viewing 328 - 330 of 8,748 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Supermarket Assistant

Supermarket Assistant

Bishops Stortford, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant

Night Replenishment, Supermarket Assistant