Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1013 reviews)); "Good benefits and flexible with hours" ((in 565 reviews)); "Pretty nice staff and nice to help out people" ((in 482 reviews)); "The staff are friendly and helpful" ((in 429 reviews)); "Colleagues are friendly and supportive" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "Xmas hours are long and stressful" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 78 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,748 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Sep 2, 2012

Hard-Work with rewarding benefits.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

A great annual bonus, which should steadily increase each year. Discount of 12% and 25% at John Lewis If you're looking for more work, Overtime is usually available but you just have to be quick.

Cons

-Annoying customers (Can be necessarily posh) - Repetitive..

4.0

Jul 30, 2012

A fantastic opportunity to interact with a wide range of people, whilst learning the ins and outs of sales.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- The people - both those you work with and those you serve are interesting and varied. I found i've made friends for life and professional contacts. - They allow you to work for them again if you go away to uni if there are sufficient vacancies. - They're a very reputable company. -They get to know you as a person, you're not just a number. They care. - They're professional and respectful and adhere to their own high standards most of the time. - They organise social events for staff to bring the team together and motivate. -They respect sick-leave, bereavement and personal issues and provide accordingly.

Cons

-The managers don't phone you back when they say they will which makes communication awkward when you're away. -Some workers can be quick to judge and gang up on others which is unprofessional and counterproductive to store moral. -The work can be tedious, eg shelf-stacking for 7 hours.

1.0

May 13, 2012

A job for people with other career interests on the side.

Shelf supervisor

Recommend

CEO approval

Business Outlook

Pros

You get a Bonus every year

Cons

Unsatisfying work for some people

Viewing 337 - 339 of 8,748 Reviews

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