Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 992 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "Staff are friendly and nice" ((in 428 reviews)); "Colleagues were friendly and helpful" ((in 339 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.9

67% would recommend to a friend

(8,750 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Dec 8, 2022

Its an ok place to work

Store associate

Recommend

CEO approval

Business Outlook

Pros

Nice friendly staff and customers good place to work 20% discount on Waitrose and JLP products and free food at Xmas time in the PDR room

Cons

Hard work and near impossible targets at times , also the absence policy needs to be fairer as some partners like me have serious health conditions so need a lot of time off for medical treatment and having to attend disciplinary meetings over my absence is not good as it affects my mental health and just makes me think there is a lack of compassion from the head office who invented this 3 day absence a year policy.

1.0

Nov 17, 2022

Avoid at all costs

Shelf stacker

Recommend

CEO approval

Business Outlook

Pros

Discount, some staff, overtime & pay

Cons

Bullying, micro managed, management didn’t care and photos of staff secretly taken

2.0

Nov 10, 2022

Not Great.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get paid your contracted hours, unlike other supermarkets that want you to be available for your contracted hours but make you clock in and out.

Cons

Ridiculously overcomplicated IT systems, they are more secure and require more password changes than your banking app. Its so secure staff have difficulty accessing training etc.

Viewing 460 - 462 of 8,750 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Vereinigtes Königreich

Hospitality, Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Its an ok place to work

Avoid at all costs

Not Great.

Jobs at Waitrose

Waitrose reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Waitrose

Waitrose reviews FAQs