Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 565 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "Staff are friendly and nice" ((in 420 reviews)); "Friendly colleagues and good on" ((in 330 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 449 reviews)); "sometimes hours are long and boring" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,750 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Oct 12, 2017

Fantastic working environment

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Great bonuses, very friendly working environment with lots of bonuses to do and sufficient training, and well paid for the job!

Cons

Senior managers can be clueless, and there aren't many opportunities to take initiative

4.0

Oct 12, 2017

Very Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent Benefits PartnerVoice scheme works well for suggestions Pay is good for part time Management are flexible and approachable

Cons

Discount is not great within the company Price of some products is crazy Some working practises are old hat Some branch systems are out of date

4.0

Oct 11, 2017

Operations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great bonus scheme Professionalism Partner status Reputable company

Cons

Work can be tedious Customers IT training is repetitive and unhelpful

Viewing 8206 - 8208 of 8,750 Reviews

Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Bishops Stortford, England

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fantastic working environment

Very Good

Operations

Jobs at Waitrose

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