Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2131) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 995 reviews)); "Good benefits and flexible with hours" ((in 560 reviews)); "Pretty nice staff and nice to help out people" ((in 502 reviews)); "Most staff were friendly and helpful" ((in 436 reviews)); "Colleagues are friendly and supportive" ((in 321 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 469 reviews)); "Xmas hours are long and stressful" ((in 283 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Skip to content Skip to footer

Notifications

Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,746 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Oct 7, 2016

n/a

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work life balance good

Cons

salary, hours, processes, location, bad

4.0

Oct 4, 2016

Excellent company to work for

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

They care about their staff as well as their customers and products. The discounted breakfast and lunch at break times is delicious. The Christmas bonus is also great no matter what level you are at. They are keen to promote in-staff.

Cons

My role was to put out stock, however this was quite pressurised and they gave you loads to do in a certain timeframe (although to be honest they never got angry if you didn't manage to complete this). It was difficult to achieve as the stock was fairly heavy (I was often unpacking heavy multipacks of drinks) and you were often interuppted by customers (which is fine, it's part of the role) to go and retrieve stock upstairs. Makes completing your task in a certain time frame difficult.

4.0

Oct 2, 2016

it's ok ?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the pay is good and once you get to know you're colleagues it can be fun!

Cons

management don't consider study leave, and often when they hire mostly students?! they also leave people doing certain thing for hours, such as spending a while 8 hour shift only on checkouts?!? ridiculous

Viewing 8428 - 8430 of 8,746 Reviews

Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Gillingham, South West England, England

£13 - £13 /hr

(Employer provided)

View job

HGV Vehicle Technician

Customer Delivery Driver, Supermarket Assistant

Broughton, West Midlands, England

£14 - £14 /hr

(Employer provided)

View job

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant