Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 562 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "The staff are friendly and helpful" ((in 430 reviews)); "Friendly colleagues and good on" ((in 335 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 114 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

66% would recommend to a friend

(8,738 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Sep 6, 2015

Very enjoyable part time work in a supermarket with a great culture

Food service assistant

Recommend

CEO approval

Business Outlook

Pros

Excellent hours for part time staff- regular contracted hours, plus flexibility to take on more, covering other shifts. Time and a half on Sundays. Trusted to get on with it, particularly behind counters in larger stores (eg. Canary Wharf flagship).

Cons

Often too much pressure to cover others' shifts. Those working part time round studies, particularly sixth formers or college students, may not be able to be as flexible, esp living at home with parents. Pressure should be lessened, so employee doesn't feel inadequate if not able to regularly cover shifts, esp with last minute notice.

4.0

Sep 3, 2015

A good company to work for but at the end of the day it's still a supermarket job

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay (for this type of work), annual bonus, really good discounts and benefits (£60 to spend on music or theatre tickets and £250 to spend on learning every year) suitable hours for students, like-minded colleagues.

Cons

Not enough variety, some very rude customers, favoritism of older employees, either understaffed or overstaffed. Despite the fact that you get paid holiday it is near to impossible to take at certain times. I left at the end of August because I couldn't take holiday despite booking it up to 2 months in advance, and I hadn't taken time off since the beginning of March

5.0

Sep 2, 2015

Fresh Partner

Fresh partner

Recommend

CEO approval

Business Outlook

Pros

Very good company, flexibility and great people to work with. Always overtime and although the work might be intense, it is sort of fun! Great social side of things too with partnership and branch events happening all the time and to top it all of, the benefits are amazing (annual bonus, subsided canteen food, subsidies sporting event tickets and various discounts at restaurants).

Cons

Some shifts can be boring if your work mates are not working the same time as you. Wages could be higher.

Viewing 8611 - 8613 of 8,738 Reviews

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Waitrose

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Very enjoyable part time work in a supermarket with a great culture

A good company to work for but at the end of the day it's still a supermarket job

Fresh Partner

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