Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 562 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "The staff are friendly and helpful" ((in 430 reviews)); "Friendly colleagues and good on" ((in 335 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 114 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

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3.8

66% would recommend to a friend

(8,737 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Aug 22, 2015

Checkout Assistant

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

*Lovely environment to work in *Continuous training throughout employment *Opportunities to be cross-trained onto other sections within the store *Opportunites for career progression *Yearly salary raise, varies depending on personal development *Yearly bonus *Flexible working hours negotiable with your manager

Cons

*Senior management constantly rotating into the branch causes regular changes to occur and some difficulties may arise with these changes

5.0

Aug 20, 2015

Good

Customer services assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, good discount, relaxed environment

Cons

Stressful at times like all retail jobs, tedious

5.0

Aug 19, 2015

Not as good as percieved

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good fringe benefits, discounts, excellent enrichment and attention to work life balance.

Cons

Poor wages often well below living wages. Little to no chance of progression.

Viewing 8617 - 8619 of 8,737 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Horley, Surrey, South East England, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Fleet, South East England, England

£13 - £13 /hr

(Employer provided)

View job