Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 981 reviews)); "Good benefits and flexible with hours" ((in 559 reviews)); "Pretty nice staff and nice to help out people" ((in 475 reviews)); "Staff are friendly and nice" ((in 427 reviews)); "Friendly colleagues and good on" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 597 reviews)); "Managers are rude and demanding" ((in 452 reviews)); "sometimes hours are long and boring" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 68 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

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3.8

66% would recommend to a friend

(8,733 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jan 15, 2015

Supermarket assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked here part time during my A-level studies. Learned a lot about leadership and management of people older and younger. Learned the best way to approach a customer service based job. The benefits of Waitrose and John Lewis partnership were very useful. The bonus and discount card to name a couple.

Cons

There wasn't much advertised in terms of graduate schemes and sometimes line managers tried to take advantage of my young age and expected naïvety.

5.0

Jan 14, 2015

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive Pay for industry Good bonus

Cons

Not much room for promotion

5.0

Dec 29, 2014

Customer assistant on the delivery section

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

good work atmosphere, amazing benefits (bonus/£60 a year for gigs etc), my branch reasonably flexible with allowing cover if needed

Cons

not much room for personal growth, but for me it was just a part time job!

Viewing 8656 - 8658 of 8,733 Reviews

Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant

Team Manager (Nights)

Vereinigtes Königreich

£32K - £46K /yr

(Employer provided)

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Night Replenishment, Supermarket Assistant