Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 997 reviews)); "Good benefits and flexible with hours" ((in 560 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "The staff are friendly and helpful" ((in 420 reviews)); "Friendly colleagues and good on" ((in 341 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

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3.8

66% would recommend to a friend

(8,732 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Apr 11, 2014

it was ok, good pay but crap staff

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

the pay is very good, and you get a bonus, company discounts and many other financial benefits. senior management are very good.

Cons

the management tend to hire people based on appearances, and middle management are bitchy, have favourites and are generally middle aged jaded idiots. they also get annoyed if you say that you dont want to work more than the contracted hours

4.0

Apr 10, 2014

FRV store assistant

Fresh food assistant

Recommend

CEO approval

Business Outlook

Pros

Competitive pay for a store assistant role especially considering the annual bonus, which for me was 18%. A nicer supermarket than most, eased into my role and given increased responsibilities as I improved in my role. Good benefit system including large discount at john lewis

Cons

Trying to hold the part time job whilst doing A-levels was demanding due to overtime requests.

4.0

Apr 4, 2014

Friendly environment, slow to adopt change, but improving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great rewards for employees, friendly environment, good work-life balance, a lot of change to be worked through

Cons

Slow to adopt change. There is a tendency to leave 'it' till it's broken/ almost broken. Decisions from the top can appear to be without consideration of what is achievable on the ground.

Viewing 8695 - 8697 of 8,732 Reviews

Jobs at Waitrose

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

Finchampstead, England

£13 - £13 /hr

(Employer provided)

View job