Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1023 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 476 reviews)); "The staff were friendly and welcoming" ((in 419 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 79 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,742 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Apr 30, 2018

Supermarket Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly, clean, local, parking, modern

Cons

Almost no appropriate training before doing any required task. Many aggrieved staff with too much work to show a new employee what to do. No consistency in any learning. All e-learning to be done in your own personal time. A number of the policies stated by the company as requisite e.g. health & safety lifting, are not effected in reality to the detriment of staff because of commercial demands. Lack of preparation of and communication to new members of staff.

4.0

Apr 2, 2018

Generally positive, weirdly nepotistic

Stock replenishment

Recommend

CEO approval

Business Outlook

Pros

Lots of freebies Generally a really nice atmosphere Looks very good on a CV

Cons

Some of the people in charge shouldn't be and they don't use their power well or squash down people who they see as threats Some very entitled customers

3.0

Mar 2, 2018

Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bonus was nice plus every year.

Cons

Awful and lazy management. They only looked after themselves.

Viewing 247 - 249 of 8,742 Reviews

Jobs at Waitrose

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant (Guernsey)

Langley Park, England

£15 - £15 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Gainsborough, England

£14 - £14 /hr

(Employer provided)

View job