1. Computer systems & programs are outdated
2. High level of politics involved with employment promotions
3. Company has become very top-down focused and doesn't see employees as strategic partners and has stopped recognizing the value an engaged, motivated workforce can have.
4. Many Assistant Managers were promised 4 hours overtime minimum p/wk, which resulted in a 15% pay drop when this was stopped. Granted this wasn't the smartest initiative when it was introduced but it was promoted as a guarantee when many assistant managers were hired.
5. Outside experiences aren't given any credence once you are working at this company and any promotions must follow certain time-frames and processes.
6. If you follow the policies but a customer calls the corporate office to complain, you still did the wrong thing...you can't win.
7. The only challenges the company seems to be able to give high performers is more physical work, while the poor performers get less work...but we all get paid the same (within position codes) and still have the same promotion opportunities.
8. Overly focused on a cookie cutter approach to stores and not focused on allowing managers to really improve/run stores.
9. Major profitability strategy seems to be cutting labor hours, so less people are expected to do more.
