Walgreens CSA - Customer Service Associate reviews

3.2

42% would recommend to a friend

(661 total reviews)
avatar

Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.2 out of 5 stars, based on 661 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

661 reviews
1.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

-co workers -discount -depending on management can be great or awful -break time and accommodation depending on the manager -

Cons

-pay -flexibility -communication -following their own hr policies -lack of training -will not give documentation in writing -,management is awful

2.0
Mar 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Fantastic Coworker relationship. Good relationship with customers. Decent pay. Regular opportunity for raises. Comprehensive Training. Good benefits. Plentiful PTO.

Cons

Incompetent management. Management was incredibly petty. (Why am I supposed to reach a twenty word minimum? I mean, honestly. If I can make this straight to the point. It's more effective)

4.0
Jan 28, 2017

Customer service associate

Recommend
CEO approval
Business Outlook

Pros

Great people to work with, great customers, and a discount!

Cons

Retail hours mean you don't get time off on weekends very often, and your hours can be cut or added to fairly often.

Viewing 643 - 645 of 661 Reviews

Glassdoor has 38,618 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.