Walgreens CSA - Customer Service Associate reviews

3.2

42% would recommend to a friend

(661 total reviews)
avatar

Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.2 out of 5 stars, based on 661 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

661 reviews
3.0
Jul 10, 2017

The company has changed

Recommend
CEO approval
Business Outlook

Pros

Discount friendly employees free training for some

Cons

Unfair scheduling non flexible hours

1.0
May 8, 2017

Turrible...

Recommend
CEO approval
Business Outlook

Pros

used to be a good company

Cons

bad hours, bad pay, bad everything

2.0
Apr 3, 2017

CSA

Recommend
CEO approval
Business Outlook

Pros

Friendly Staff, Flexible Schedule, and Close location.

Cons

The frontier program isn't a great thing - it hurts those who actually earned their place as far as departments because it is trying to make things fair all the way around. That isn't possible, just let management lead and corp needs to stop coming up with stupid policies because each location is different. I love what i do here but i hate the changes coming down from corp with the frontier program... yes, there are the overworked and lazy but management should value those that put an effort in to help especially if they need it at the store. There is a bad double standard between newly hires and their entitlement vs seniority vs popularity.... give the positions to someone who actually wants it and is passionate about it. WE WANT A CHANCE TO SHOW WHAT WE CAN DO TOO!!! Been over looked over and over for a shift lead position for about a year and a half now and each time for different reasons. Offered to help with pharmacy with them cross training csa and pharm techs but got nothing for the interest Like another one of these reviews said: DONT FIX WHAT ISNT BROKEN.

Viewing 640 - 642 of 661 Reviews

Glassdoor has 38,621 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.