Walgreens Customer Service (CSR) reviews

3.2

45% would recommend to a friend

(913 total reviews)
avatar

Mike Motz

19% approve of CEO

33% positive business outlook

Customer Service (CSR) employees have rated Walgreens with 3.2 out of 5 stars, based on 913 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

913 reviews
3.0
Dec 19, 2025

it’s okay

Recommend
CEO approval
Business Outlook

Pros

coworkers were great fast paced

Cons

lots of movements and hats to wear

5.0
Dec 12, 2025

CSR

Recommend
CEO approval
Business Outlook

Pros

easy work great first time job teaches alot about life

Cons

lower pay rude customers lack of hours

Viewing 19 - 21 of 913 Reviews

Glassdoor has 38,616 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.