Walmart Customer Service (CSR) reviews

3.4

44% would recommend to a friend

(1,955 total reviews)
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John Furner

39% approve of CEO

38% positive business outlook

Customer Service (CSR) employees have rated Walmart with 3.4 out of 5 stars, based on 1,955 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good spot to work for during school

Cons

Nothing to complain about now

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Walmart Response
1mo
Thank you so much for taking time to share this review. Hoping all is well in Texas.
Viewing 1 - 3 of 1,955 Reviews

Glassdoor has 154,651 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.