Walmart reviews

3.4

55% would recommend to a friend

(142,359 total reviews)
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John Furner

58% approve of CEO

51% positive business outlook

Walmart has an employee rating of 3.4 out of 5 stars, based on 142,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walmart employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

142K reviews
3.0
May 30, 2017

Senior Agent Customer Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Able to earn a living and use past experience to help tier1 agents, store clerks, and customers of Walmart Stores and Walmart online.

Cons

Walmart stores and Walmart online are two separate entities. Meaning, that it is harder to assist customers that call upset with treatment in the store as we cannot see or answer or solve their problem since we do not have access to see or solve store problems (delivery issues, returns, pricing errors, refunds etc). Stores will tell customers to call WM online to solve issues we have no knowledge or access to fix. By the time they reach Tier2 they are truly upset.

5.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

I cannot speak for past behavior of the company, nor for the non-web part. But on the technology side, I found myself being pleasantly surprised by what I found in the company vs. the assumptions Walmart out there in the general public. * modern technology choices * open environment * opensource heavily used and contributions encouraged * large scale to play with (data, visitors, product count, problem space, etc) * willingness to invest in innovative solutions and experimentation (depends on team I suppose) * company is showing more and more progressive and socially-responsible behaviors on the political front (green energy focus is one highlight) * "doing the right thing" is actually deeply ingrained into Walmart's DNA

Cons

* Big company issues - many departments with legacy solutions and long standing problems * If you are willing to "bring your own leadership", you'll have a good time. Otherwise, depends on which group you end up in.

3.0
May 15, 2017

Depends on the Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It can be a good place to work depending on the team you end up. High caliber of talent

Cons

The Walmart brand is sometimes viewed negatively

Viewing 634 - 636 of 142,359 Reviews

Glassdoor has 154,676 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.