Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
avatar

John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
2.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity to move up and switch departments Benefits okay

Cons

Unprofessional staff Unsafe environment Rude customers Low pay Hectic environment Fast paced

2.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

hired quickly and given option to work many hours

Cons

Training was a joke. it was maybe an hour and then out to the floor you are moved from one area to another and struggle to locate things. staff is exhausted and overworked pay is not for those trying to pay a mortgage or rent

Viewing 121 - 123 of 206 Reviews

Glassdoor has 154,732 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.