Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
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John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
4.0
Jan 25, 2022
Recommend
CEO approval
Business Outlook

Pros

great benefits, room for growth and development

Cons

hours, some mangers do not have great skills

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Walmart Response
4y
Thank you for this review. We appreciate and value you.
3.0
Jan 22, 2022

CSR

Recommend
CEO approval
Business Outlook

Pros

Good work life balance, working environment.

Cons

Internal hiring and lack of promotions.

Viewing 157 - 159 of 206 Reviews

Glassdoor has 154,686 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.