Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
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John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
2.0
Jan 4, 2022

Nice

Recommend
CEO approval
Business Outlook

Pros

Great people. Casual hours. Short days

Cons

Poor pay. Working holidays. Poor management

5.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

They are flexible and team environment even while being remote

Cons

I don’t have any cons as of now

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Walmart Response
4y
Thank you so much for this review and for being such an important part of the Walmart team.
Viewing 160 - 162 of 206 Reviews

Glassdoor has 154,682 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.