Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
avatar

John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
4.0
Oct 27, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

good hours. Friendly environment. Clean facility

Cons

Understaffed. Could use more help. Slow business.

5.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

salary was good, great benefits including 401k plan, great benefits with the company's stock , good team leaders and fun environment

Cons

sometimes work got overwhelming with customer satisfaction and stocking and keeping the shelves stocked

Viewing 163 - 165 of 206 Reviews

Glassdoor has 154,686 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.