Wells Fargo reviews

3.5

57% would recommend to a friend

(54,430 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

54K reviews
5.0
Nov 28, 2009
Recommend
CEO approval
Business Outlook

Pros

My co-workers are the best! Meeting my sales are extremly easy because I literally offer products to every customer that actually needs it, and not just to sell. If you really want to help your customer, your sales will come easy!! I have never gamed in my life, which makes me proud of my sales because I got all of them fair and square and I am usually in the top 10 of my whole region. My salary is good and they are flexiable with school. The benefits are amazing! They pay for my tuition!

Cons

This only concerns my branch and maybe alot more other branches, but my manager seems to favor the lead tellers. It bugs me but not to the extent that I will make a huge deal about it. My branch won't promote anyone yet, and I am ready to move up.

2.0
Nov 28, 2009
Recommend
CEO approval
Business Outlook

Pros

There are good products like the HAS, the credit insurance, and FHA refinance loans. There are bonuses for referrals to the bank for checking accounts and customers get a free $50 and you get $25. The breaks are consistent-10 minutes in the morning and afternoon and hour at lunch. If you miss a break they pay you for an hour of work. Base pay is 36k in CA and lower in other states where cost of living is lower. This is a good first job for anyone out of college to learn about finance while getting paid. The training is decent and there are a few travel opportunities. The vcp is there if you sell an fha loan but not at what you think. The most vcp I've seen ever is 16k for a manager who sold a record-setting 6 FHA loans.

Cons

There is pressure to sell all products, not just the ones you think are fair. We are told to just sell the benefits of the product regardless of whether we think the customer should take it. I have to sell 20-30% credit cards to customers who can get half the rate at the bank. Our auto loans are no better. Even at 100% loan to value with a high credit score I see 13, 14%. I hae seen auto loans at up to 26%. The most frustrating part of the job is how rarely we can help someone, how rarely they are approved, and how rarely they take it even if the first 2 apply. They told me I'd be on the phones max 3 hours a day when I interviewed, but it's more like 5-6. You have to work overtime and on Saturdays if you are not producing in a month, regardless of how well you do other months. The micromanagement here is so high. I would rathar work for lower pay at a place where customers come to us, and we have to sell, rathar than selling over the phone.

5.0
Nov 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Wells Fargo supports their employees in everything they do. They are major supporters of Diversity, and have great visions and values. I must say that they are the best company I have ever worked for. I know that I'll be a lifer here, because they treat their people well, and sincerely want them to succeed.

Cons

The only downside I see is that there is not enough growth opportunity where I live. They need to expand the jobs available in my area to encourage professional growth.

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Glassdoor has 58,536 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.