Wells Fargo reviews

3.5

58% would recommend to a friend

(54,306 total reviews)
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Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

54K reviews
4.0
Apr 30, 2012
Recommend
CEO approval
Business Outlook

Pros

The law department is run differently from a line of business so there is insulation from a "bad quarter." If you're motivated, you will never be bored because there is always something new to learn. The business clients you have are always trying to make banking faster, better, easier, and as their lawyer you get to be part of new initiatives that are exciting. Wells Fargo is highly respected within its industry as well as outside it. You will be proud to work here even if it seem stodgy. Many people would consider this to be a "dream job" because of the company's stability. There are lots of competent attorneys. People want to do the right thing intellectually. The company has lots of inter-lawyer training by way of free unlimited PLI courses, working groups, legal education, and some informal mentoring.

Cons

Senior Management in the law department breathes rarefied air and is rarely dealt with, while middle management runs amok. Quite a few middle managers are incompetent (e.g. don't know much about the area they are managing, and are not leaders who advocate for their direct reports) and consequently they feel threatened by their competent staff. Managers' reviews and workloads are not scrutinized. Middle managers are not trained and hence are awful at managing or serving as advocates for their team. They tend to be good at managing up. WF doesn't routinely do 360 reviews, and places an inordinate emphasis on the direct manager's review, which lends itself to abuse. People are rarely given advancement opportunities internally. Nearly all promotions are given to outsiders. Many of the middle managers are hired from other companies. The mindset of most successful lawyers here is "risk averse" so most lawyers have a certain CYA factor in them. It is not uncommon to hear lawyers now say "that decision is above my pay grade" whereas the phrase used to be "run it like you own it." There is a lot of emphasis on process and asking questions, less emphasis on being productive. If you do make risk conscious productive decisions that help your clients move forward, your clients will love you but you won't be rewarded for it most of the time in the law department because no one pays attention to productivity here. My observation is that most lawyers after working at WF could not work in a more risk embracing company. Many lawyers work with their doors closed all day, even working through lunch, and then they go home to families. It is like the civil service. People who come here "ride it out through retirement." The offices are dull and morgue like. No one really talks, except on the phone with other people on conference calls, or when you run into them in the kitchen or bathroom, or the occasional diversity lunch (which is usually run by secretaries and paralegals) or at the holiday lunch. If you're young or young at heart, have ambitions, are animated, or extroverted, and full of life, don't come here, unless of course you want to use it as a stepping stone for something better for you. But this place has a vortex, and could suck you in for life in its complacency, so be careful.

1.0
Sep 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Wells Fargo has good benefits, the bank has good reputation, Wells Fargo Financial is not the bank.

Cons

WFF managed to turn a good profitable company into a slaughter house for clients. Your job description is nothing compared to what you have to do when you work there. My job consisted of the following: -Get there on time, 9:00AM reasonable hour -Start making calls to bank and WFF customers around 9:10AM (No one home, and if someone is home, people usually answer the phone, "Why do you keep calling me?, I asked several times not to callme" -around 11 you stop calling, but start working on your deals, this is the good part (Only if you have clients) -Do your appointments if you have any or keep calling -3 to 4 PM depending on the office, you start calling again until 6 PM by which time you are supposed to have more clients. or schedule your clients for saturday (Extra time) The job environment was not that bad, bad office maneurisms tampered with the sanity of most clients. People will get real mad in the office when they were told that "we are going to try to finance you" People will respond, "so you don't have a deal for me? did you lied to me and get me get all this paperwork just so you could run a deal?" This unprofessionalism made me sick, and made my quit the job. The fact that I was hired as a Credit Manager and instead I was telemarketing. I had to make from 80 to 100 calls a day regardless of how much business I brought. You will only sell creidt cards at more than 14% to 32% NO JOKE, RESEARCH IT! same with car loans. So good luck, see if you really want to do this, do some good soul search and imagine yourself being a telemarketer, bugging people at home and selling them those grosely inflated products.

1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and PTO are good. Coworkers are great but MGMT sucks.

Cons

Senior MGMT doesn't care about employees. Everyone is afraid they will lose their jobs. Chaotic environment and things change at whim of senior mgmt. Senior MGMT will not take advice or recommendations from Technology experts bc they make decisions based on bottom line. Senior mgmt lays off loyal longtime employees to cut costs and replaced with offshore resources. Those left after layoffs are only there to train their offshore replacements. Everyone is scared they could loose their job at anytime. Say layoffs are done "for now" but that doesn't mean they won't happen next month or next year. The workplace culture has been destroyed but senior mgmt. They only did RTO to get rid of people.

Viewing 73 - 75 of 54,306 Reviews

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