Wells Fargo reviews

3.5

58% would recommend to a friend

(54,357 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

54K reviews
3.0
Jun 15, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of benefits, paid time off, the ability to make up time you might of missed due to unseen circumstances, decent pay. The company is very flexible and willing to work with you concerning a LOT of things, almost unlimited overtime if you get it approved.

Cons

Pay is not enough for what you have to deal with on a regular basis. Abuse from customers and constant 'check ins' from your supervisor asking why you aren't meeting set goals. They ask you to sell products at an insane rate but then restrict you down to to only a few things you can reliably bring up to a customer and get them interested. When you're meeting or exceeding set goals it's like you're forgotten but don't let your numbers slip or half the floor worth of managers will be on top of you for a 1% below goal sell rate.or 5 seconds over talk time. Cliques are rampant and you will see bankers off the phone relaxing with managers talking about whatever and looking at videos of nothing related to work on computers. The tips and help they try to give you during the day to keep your numbers up is the same recycled garbage they spit out everyday and when you show them that their tip isn't working they avoid the situation, gloss completely over it and just bring up their tip again, or tell you to try harder. The people that call in with legitimate hardships are pushed aside and their pleas for fee reversals go completely unheard, but the customers with hefty balances can treat you like complete garbage and get hundreds in fees back just because they have money. So much for a being a company that cares. You can't leave your specific ling of business even if you qualify for a different job until you've worked the same position for 1-2 years, good luck trying to branch out and learn more skill sets, it won't happen until so much of your soul is sucked out selling selling selling that by your 2 year anniversary, you're just a shell. They tell you there's job advancement, but what they mean is you can come in and work overtime to do the managers job of pestering everyone about their numbers.

3.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

- Collaborative culture - In general, culture of respect - Opportunities for cross-organizational transfers and career moves - Offices all over the US with a lot of flexibility for working remotely (e.g., from home) in many locations and/or after having proven yourself. - For the most part, an excellent executive leadership team - especially the top dozen or so leaders in the organization. One level below that, the quality of the leaders declines. - A really strong business with strong retail, mortgage and commercial banking customer base that will make $ billions for years to come, regardless of Wells Fargo's strategy or what anyone working actually does - For those who don't want to work very hard, there is quite a bit of "fat" in the organization, so you can have a position without working very hard, and you probably can get away with it for years (if not an entire career)

Cons

- For those who do want to work hard, it can be stifling to work with people who don't want to work hard (see last bullet under "Pros") - especially when those individuals are part of executive management (and there are plenty of those) - Wells Fargo is very bad about purging bad senior leaders. Once leaders have gotten to a certain level, Wells Fargo sticks by them, and entire segments of Wells suffer under very poor leadership - A lot of fat. A lot of "that's not my job." A lot of provincial, very "inside the box" thinkers. Not the place for someone who is smart and motivated to accelerate a career. There are 280,000 employees, and very few of them, even if excellent, will rise to the top. - To be promoted, you have to be willing to let a lot slide and "go with the flow." Agreeableness is promoted. Anyone who rocks the boat is not. Anyone who is critical of Wells Fargo team members who are ineffective - will be blacklisted as "aggressive" - Much more likely to (get blacklisted) and get fired for raising your hand to alert management about problems; much more likely to be promoted for sweeping problems under the rug and saying everything is great - Takes a very long time to get anything done - Endless meetings with large numbers of participants where nothing substantial is decided - Very little accountability - especially for senior management

5.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Starting employees get over 5 weeks PTO in first year. Lots of opportunities to advance. Many locations across the country to work. Ability to work overtime. Great company values. Lots of feedback from management about performance.

Cons

Low starting pay. Have to stay 1 year in your job after hire/advancement.

Viewing 226 - 228 of 54,357 Reviews

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