Wells Fargo reviews

Unrealistic goals, very very pushy sales techniques expected, micromanaged down to the nitty gritty... not even sure why I was a banker since I had to go check with my store manager before I did ANYTHING. I was a Customer Sales and Service Representative which gets paid less than a Personal Banker but has the exact same expectations. The goals are supposed to be different, but the district manager would send out daily "expectations" and "challenges" and they were the same for both positions. Call nights EVERY night, regardless of if you are making your goals or not. Crappy "prizes" for meeting insane goals like $5 each for lunch or cookies or candy or STUFF with Wells Fargo logo all over it. Management doesn't care about their employees at all, they only care about the bottom line. They encourage unethical behavior in order to get sales... but don't get caught, because then you're on your own. I didn't get fired, but I watched countless bankers gets fired while I was there... for "gaming". They create an environment where you feel like you have to do unethical things in order to make your goals. Nothing is ever good enough, if you have an amazing day on Monday but on Tuesday you don't meet your goals... then you're in the toilet. It doesn't matter if it averages out and you're at goal for the quarter, they make you feel like crap for not meeting goals every. single. day. and in every single category. Sorry, but it's just not possible.. and I was a good banker, always exceeded my goals. Never good enough. I was in the Greensboro district in North Carolina.

Terrible pressure from the top down Incompetent Supervisors Terrible Ethics from employees and supervisors do not care and encourage them. they force you to sell products that have no way of helping the customer. employees cheat the system and Supervisors are aware and encourage it "by any means necessary meet your numbers". i was told that. they look the blind eye and when you refuse to play the numbers game they belittle you even if you are meeting the requirements. if you are a level 3/5 they wont leave you alone. level one is below average 2 is average 3 is good 4 is very good and 5 is outstanding. you MUST refer 1 out of 4 calls. 50% of those need to be transferred to a personal sales team member. that means 1 of 8 calls MUST go to a banker even though most calls are just checking a balance debit card doesnt work someone made a mistake and sent card to wrong address or too many cards or overdraft fees. if it wasnt for inconsistent information givin in all departments i would have received 30 calls a day instead of 90. since everyone is so focused on sales they tell you whatever you want to hear and then when it goes wrong they call the phone bankers. i know excellent committed team members who work hard and sell and are honest and polite to customers. all get fired eventually and wells fargo is left with scumbags who played the numbers game and cheated and are now leaders. Sound familiar? Citibank? BofA? all places that destroyed our economy and cheated to have great numberst and then the banlks collapsed. you can take it to the bank that the same thing is going to happen here.Wells still has terrific employees left over from merger and from before 2008 when economy collapsed. the business model is terrific but people have manipulated that and now whats left is an empty bank that looks great on paper.