Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 93 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 17, 2015

No Innovation, No Work Life Balance, Toxic Environment

It manager

Recommend

CEO approval

Business Outlook

Pros

Good employee benefits.

Cons

Very late in Innovation. Does not provide any work life balance. IT Department is very political. Does not encourage new talent in the organization, stuck in the old school thoughts.

1.0

Jul 3, 2015

Disorganized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helpful colleagues within the department. There is a lot to learn and gain great experience.

Cons

There is a war between departments. They work against each other not with each other. Very stressful and there is no clear vision from Executives. Everything is dumped on mid and entry level employees. Salaries are very low.

3.0

Apr 15, 2015

Accounting Manager

Accounting manager

Recommend

CEO approval

Business Outlook

Pros

Great people Great work life balance decent pay and benefits

Cons

Snr Mgt (VP & above) are too aloof and protect their own patches - absolutely no sense of teamwork or collaboration No vision or direction of where the company is going or wants to be Colleagues globally living in fear of redundancy and losing their position to Lithuania Although decent pay is significantly below market levels Silo driven organisation No chance of career progression unless you are in Lithuania or indeed Costa Rica

Viewing 337 - 339 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Part-Time Retail Sales and Customer Service Associate

Senior Manager, Pricing

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job