Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Layoffs are frequent and this leads to low employee morale" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Jan 11, 2025

Cashier

Surveyor

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Time, Allowances were paid

Cons

Overall it was okay didnt have many issues,

1.0

Jan 9, 2025

Loss of benefits and workplace accommodations. Zero focus to work/life balance or family.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Trying hard to see the pros at this point.

Cons

I have worked here for 7 years. Starting last year we are required to be in office at least 3 days a week. Even though I am salaried this office started forcing us to badge in and out so they can track our time under the guise that they would need to know if we were still in the building if there was a fire. Last time we had a fire drill, not a single person badged out. Starting this year, I have lost my 5 weeks vacation time and all employees get 13 days vacation and 7 days sick pay. Hours are too long with forced hours to accommodate colleagues on opposite side of the world. Forced on call for one week a month that must be responded within 15 minutes. Zero chance of advancement and only standard 3% raises a year. Micro-management on every level.

5.0

Jan 8, 2025

Western Union

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Cab facility available at western union

Cons

three days work from office

Viewing 340 - 342 of 2,934 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate

Data Analyst, US Consumer Services

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cashier

Loss of benefits and workplace accommodations. Zero focus to work/life balance or family.

Western Union

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Jobs at Western Union