Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 26, 2026

Outdated, slow, and totally uninspiring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Literally having a salary in the end of the month.

Cons

Totally uninspiring. The tech and processes feel like they're stuck in the 1900s, outdated systems, extremely slow decision-making, and zero innovation. There are people in leadership who've been there 10 or 20 years, and it shows. Nothing changes because they don't want it to. Leadership feels out of touch and has no sense of how fast the world moves now. There's literally nothing to get excited about or grow into.

3.0
Nov 19, 2025

Challenging Enviroment

Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to improve

Cons

matrixed and soloed enviroment with decades of tech debt

3.0
Oct 23, 2025

Bad work environment

Recommend
CEO approval
Business Outlook

Pros

Lots of learning Lot of work

Cons

No work life balance Extended working hours No flexibility No hikes

Viewing 358 - 360 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.