Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jun 8, 2016

      Senior Manager

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with opportunities to learn a lot about business and operations.

      Cons

      Exceptionally poor leadership from the CEO down. There are constant changes in strategic direction with the lack of infrastructure, resources and follow-through to recognize any level of success.

      1.0
      Apr 20, 2016

      Anonymous

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, terrible! Worst company I have ever worked for. Rude managers who are snobby and self centered!!!!

      Cons

      Two words Mean Girls! Grow up ladies! Stop micromanaging your folks! Back stabbers!!!!

      1.0
      Apr 15, 2016

      Quantity over quality—executives here can't learn from their own experiences

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful hardworking martyrs work for this company. Once in a while, we're able to spend the amount of time we need to improve quality of the user experience and really help our customers move money to their loved ones. We have free snacks and drinks in the kitchen. We're often left in peace while our 10 executive fly off for their leadership meetings. If we're not stressed out, we're actually kind to one another and work well together. The workers are pretty good at their jobs.

      Cons

      Zero work life balance. Overtime is mandatory. In engineering this is even worse; many engineers feel beholden because they have H1B visas and will be sent back to India if they don't perform. The leadership team has produced nothing after 4 years, so they're trying to make up for lost time by pressuring the workers to work harder, when there's nothing left to give. Executive talk about the "customer experience" but they only really care when they can't send money to their families abroad. A sufficient amount of time isn't given to development. People who are terrible at their job stay in key roles. Quality suffers where we should hold the highest care.

      Viewing 172 - 174 of 2,930 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.