Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

56% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 217 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

56% would recommend to a friend

(2,930 total reviews)

Devin McGranahan

49% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 30, 2025

Hire and fire, Politics by managers

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Good cab facility and insurance benefits.

Cons

Hire and fire policy, Politics by managers, non transparent policies, no HR help. Leadership prioritizing “personal job security over organizational stability”, with “sudden terminations… favouritism over merit." Lack of promotion and good hike Lack of flexibility in terms of working hour

2.0

Oct 6, 2025

No growth

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

No pros , same work , still using old tech stack

Cons

No good work , poor politcs , no growth

1.0

Sep 1, 2025

Wish I could give 0 stars. Save yourself. Go somewhere else. You will not be the change.

Senior user experience architect

Recommend

CEO approval

Business Outlook

Pros

Direct access to executive leadership who pressure you to work 24/7 like they do, knowing you get a fraction of their pay. Trauma bonding with coworkers for life long friendships. Working under pressure, and pressure makes diamonds. Having examples of thriving in a toxic environment for future interviews. Global impact and potential for change, although potential does not mean outcomes.

Cons

The company has a history of being left in the past and missing out on opportunities. History is only repeating itself yet again. Long hours, last minute request, no true direction. Time wasted on slides no one looks at. Leadership is clueless and grasping at straws to make it. They do not support career growth only finger pointing and hiring new executives to yell at then layoff. No in office perks, not even milk for the coffee. Many of their HR practices I find unethical especially when it comes to those with disabilities, injuries, diversity and/or pregnancy. They are far from compliant or accessible on their products and marketing but no one seems to care. They have no idea what they are doing and everyone is moving out of panic. Its a slowly sinking ship. They also have a history of retaliation against hostile and toxic work environments. You're better off not saying anything and just looking for another job. Any contact with HR can lead to layoffs of entire teams even when you are not at fault.

Viewing 181 - 183 of 2,930 Reviews

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Jobs at Western Union

Internal Audit, Senior Manager – Vienna, Austria

Wien

View job