Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

56% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 132 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 64 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

56% would recommend to a friend

(2,932 total reviews)

Devin McGranahan

49% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 26, 2015

Great company, not so great leadership

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

-Benefits -Colleagues -Company longevity and history -Company Vision -Upward mobility -Pay is OK

Cons

There is a huge disconnect between the Company leadership and what life is like for those below executive management. Lack of support, knowledge or general skill at the management level makes it extremely difficult to do your job and have faith that the work you're doing is impactful and meaningful

1.0

Dec 14, 2015

Sr analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Close to where I live

Cons

Very poor management unprofessional sr. level people were hired from bars no place for young people to grow Nasty management stab at your back

1.0

Aug 17, 2015

Can't believe this place is still running

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Office location - Didn't know they make Indian pizza, but they were good - Certain individuals are really holding the fort and good resources to really get anything done

Cons

Where do I start? - Little technical knowledge prowess as most of the coding is handled by fresh college grads overseas - Aggressive outsourcing and letting certain friends run the show even though they are downright incapable - Related to point #2, where's the diversity? - Borderline unethical behaviors come up from time to time

Viewing 205 - 207 of 2,932 Reviews

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Jobs at Western Union

Internal Audit, Senior Manager – Vienna, Austria

Wien

View job