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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,936 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jun 1, 2017

      10 year transition?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Paid Time Off, Great Campus

      Cons

      Constant in-fighting and disrespectful behavior

      avatar
      Western Union Response
      9y
      Thanks for your feedback. We love the "pros" you highlighted, but we would appreciate it if you can reach out to us and provide more details about the "cons" you shared. At WU, respect for our peers and working together is very important. Please schedule some time to talk to someone in-person or email us: careers@westernunion.com. Thanks for your time.
      1.0
      May 30, 2017

      RUN AWAY

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      15 days PTO. Some okay perks.

      Cons

      Wow. Not sure how to capture how toxic this place is. Very few managers I encounter have any expertise in the work their people do, nor does there seem to be a willingness on their part to learn what their people do. What I have experienced most often is ladder climbing and an elitist attitude from anyone with a management title. Management sits all around our team and NEVER speaks to any of us. It would be interesting to know the ratio of regular staff to managers and up--seems quite top heavy. In my department (and it looks like the division), it's all about how to make yourself look good. I have seen evidence of speaking truth to power gets you fired - as in gone the next day. Almost everyone on my team is beaten down, even though they are highly skilled and self motivated. If you were to take management away, the team could fix 70% of issues within 3 months or less. Do not come here unless you can accept micromanagement, distrust, not being listened to, and no chance of ever being empowered.

      avatar
      Western Union Response
      9y
      Hello, we appreciate your time sharing your feedback. Western Union is very interested in continuing to drive down bureaucracy wherever there is opportunity. Our leadership development programs (e.g. WU Lead and Leadership in Action) have received positive reception and we hope to continue to reduce the number of negative experiences people have with their management/leadership. We take your feedback seriously and would like to address them. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com.
      2.0
      May 30, 2017

      Senior FX Dealer

      Senior corporate fx dealer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good colleagues, when busy it was a good atmosphere

      Cons

      poor management, doing well was based strongly on luck and a complete lack of willingness from management to assist with this.

      avatar
      Western Union Response
      9y
      Thanks for taking the time to share your feedback. Our leadership development programs (e.g. WU Lead and Leadership in Action) across the company received positive reception and we hope to continue to reduce the number of negative experiences people have with their management. We care about our employees and we take reviews like this very seriously. We noticed you're a former employee of WU, but please reach out to us – we would like to address your concerns: careers@westernunion.com
      Viewing 2350 - 2352 of 2,936 Reviews
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      Glassdoor has 3,797 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.