Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 204 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good salary and esxpections of work" ((in 138 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,936 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

May 30, 2017

Work hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Aggressive sales style, the company invests in a variety of products and technology. Progression for those who want it.

Cons

Work life balance is not always there.

Western Union Response

9y

Hello, thanks for your feedback. We noticed you're a former employee of WU, but we are always open to hearing more suggestions from you. Please email us: careers@westernunion.com

2.0

May 19, 2017

Nice people, but the downward spiral of culture and performance will continue

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, diverse culture, nice trips if you're senior management

Cons

Lack of discipline to stick to strategy, only strategy is cost-cutting with annual corporate layoffs. Lots of talk about "new" focus, but it's repackaging of already-tried approaches. Management scared to take bold moves that are needed in an industry that is quickly passing them by.

Western Union Response

9y

Thank you very much for sharing your feedback. WU is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. We noticed you are a former employee of WU, but we would like to address your concerns. Please feel free to email us at: careers@westernunion.com. Thanks again for your time.

5.0

May 12, 2017

Job review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, career advancement, management, work and life balance, location, benefits, promotion, minimal meetings. The best part is the work and life balance capability as well as the promotion opportunity.

Cons

The company is constantly changing trying to keep up with the latest technology and marketing techniques, that means there is always changes and training to keep up with your workload.

Western Union Response

9y

Thanks for your feedback!

Viewing 2353 - 2355 of 2,936 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work hard

Nice people, but the downward spiral of culture and performance will continue

Job review

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