Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 204 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good salary and esxpections of work" ((in 138 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,936 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

3.0

May 6, 2017

Western Union

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Good management and career opportunities. Flexible with time off. People are very smart. Good working atmosphere. Enjoyed my time in this company.

Cons

Salary can be very varied. Can be very difficult to get market worth. Other than that not many cons. Enjoyable time at this company.

Western Union Response

9y

Thanks for the feedback. We wish you the best in your future endeavors!

3.0

May 4, 2017

You get what you're paid for

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

The people are good to work with.

Cons

Management style, organizational structure, compensation.

Western Union Response

9y

Hello, while we love the "pro" you shared, we would like to get more details about the "cons" you wrote about. Please schedule some time to talk to someone in-person or email us: careers@westernunion.com

3.0

May 3, 2017

Customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well paying high tech facility with opportunities to move up.

Cons

Unorganized poor management within the call centers.

Western Union Response

9y

Hello, thank you for taking the time to share your feedback. We are concerned about the management "cons" you shared within the call centers and would like to get more details. Please send us a note: careers@westernunion.com. Thank you.

Viewing 2356 - 2358 of 2,936 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Western Union

You get what you're paid for

Customer service representative

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Jobs at Western Union