Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 204 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good salary and esxpections of work" ((in 138 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Apr 15, 2017

KYC

Kyc analyst

Recommend

CEO approval

Business Outlook

Pros

Collegues are nice and understand that there is an deep underlying problem.

Cons

Management is awful. During a meeting on employee satisfaction, while manager were surprised at how bad their score was, one of the employee began to explain the problem. During this time, the said manager was playing on his phone... This is just one story, but this survey should have been enough for them to realise that there is a problem. The job by itself is uninteresting. I have no idea why they need graduate. Basically, you do the same procedure day after day, and this job require close to no analytical skills. Compensation isn't awful but isn't great either. I left as soon as I could

Western Union Response

9y

Thanks for taking the time to share your review. We are concerned about the cons you shared and we would like to address them. Please email us: careers@westernunion.com. Thanks again.

3.0

Apr 11, 2017

Overall Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global exposure; a lot of cross-functional interaction

Cons

Leadership turnover; cultural inconsistencies

Western Union Response

9y

Thank for sharing your feedback and advice. We appreciate your time.

4.0

Apr 11, 2017

engineer

Engineer

Recommend

CEO approval

Business Outlook

Pros

first class equipment. wide variety of knowledge

Cons

laid back management. worst change windows

Western Union Response

9y

Thanks for sharing your feedback, we appreciate it. We noticed you are a former employee of WU, but we would like to hear more suggestions from you. Please feel free to email us: careers@westernunion.com

Viewing 2365 - 2367 of 2,936 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

KYC

Overall Review

engineer

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