Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 204 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good salary and esxpections of work" ((in 138 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Apr 24, 2017

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits - including 100% funded maternity leave

Cons

Frequent re-orgs leave employees restless and wondering their faith every 3 years or so

Western Union Response

9y

Thanks for sharing your “pros” about Western Union! However, we are concerned about the “con” you shared. Currently, WU is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. We care about our employees and we welcome additional feedback you may want to share internally. We would like to address your concerns, please email us: careers@westernunion.com

3.0

Apr 16, 2017

Constantly changing

Director

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, good rewards and a company with a social concience

Cons

Constant change, very US centric ethos

Western Union Response

9y

Thanks for sharing your feedback. We noticed that you are now a former employee but we hope you can still share more details on your advice to management. As a global company, we care about our employees and we welcome additional feedback you may want to share internally: careers@westernunion.com.

2.0

Apr 15, 2017

Know your Competitive Advantage .

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Omnipresence across the world and helping people to move money for better.

Cons

Laid back work environment ,no challenges and most of the employees are disengaged. Middle level executive/management have no idea on what they are doing and how to keep their employees motivated .

Western Union Response

9y

Thanks for the feedback. We truly value our global presence and our purpose of moving money for better. Western Union is rapidly expanding its digital offerings globally, with quick changes at times. We're very interested in continuing to drive down bureaucracy wherever there is opportunity. We would like to get details about your advice to management. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com.

Viewing 2362 - 2364 of 2,936 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Manager

Constantly changing

Know your Competitive Advantage .

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