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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,936 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Mar 14, 2017

      Professionalism is lacking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good. Nice PTO, flexibility, work life balance (depending on your manager)

      Cons

      Too much emotion with leadership and they are all over the place with their direction, no alignment from top down.. No where to grow, or encouragement to grow your career.

      avatar
      Western Union Response
      9y
      Thank you for the feedback! We are sorry that your experience with leadership on your team seems to be less than ideal. We're very excited by the positive reception that our leadership development programs (e.g. WU Lead and Leadership in Action) have had recently across the company, and hope that we can continue to reduce the number of negative experiences people have. We welcome additional feedback or ideas you may want to share internally. You can send suggestions to careers@westernunion.com. Thanks for being part of WU.
      4.0
      Mar 14, 2017

      Fast-moving, sales-driven company!

      Head of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work within the Business Solutions division of Western Union and everything is built around a high performance sales culture. The expectations are high but the rewards for success are even greater! I've been with the business more than 12 years (dating back to Travelex Global Business Payments era) and it has enabled me to grow personally and professionally and also markedly increase my financial stability and standard of living as a result of what I've earned in bonus due to my hard work and success performance.

      Cons

      It's not a 9-5 job; to be highly successful you need to treat it almost like a "vocation". That is not to say that there is no regard for "work-life balance"; this is an area that is being addressed and improved but, as with most things in life, you get out what you put in! It should also be noted that as we move towards a more regulated (banking) environment you will need to study for and achieve an appropriate level of Professional Qualifications. The business will of course support you fully (including footing the cost) in this process.

      2.0
      Mar 13, 2017

      I'm looking elsewhere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Finally trying to get with the times. Something that should have started 5-10 years ago.

      Cons

      Cost of benefits raise faster than annual raises. Cut costs through layoffs and/or attrition; current workforce is understaffed and over worked.

      Viewing 2377 - 2379 of 2,936 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,797 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.