Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 100 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 92 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,936 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Feb 21, 2017

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunities, atmosphere and culture

Cons

Salary, salary, salary, salary, salary

5.0

Feb 19, 2017

Changing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Purpose of moving money for better is real at WU. The good the company does is amazing, often overlooked. New focus on wuway gives all employees hope for the future.

Cons

Too much bureaucracy and non-value add work mainly driven by finance and legal. Can be passive aggressive, vp's complain without offering solutions.

Western Union Response

9y

Thanks for the feedback. We agree that the company is going through an exciting period of change and rapid digitization. We are interested in continuing to drive down bureaucracy wherever there is opportunity. Please share specific ideas with us internally.

4.0

Feb 18, 2017

Continuing to Evolve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WU has begun to pick up steam in its evolution from a brick and mortar financial services company...to a true FinTech (Financial Technology) enterprise. I've personally seen several changes that give me a lot of confidence for the future of this company. Everything from making the right investments in technology and platforms, to aligning leadership and talent in the best way to facilitate agility. This is a proud company that takes its commitment to our vision of "Moving Money for Better" very seriously.

Cons

While change has been speeding up...it could still come faster. Also, we have mounting market pressure and need to balance investment with the ability to meet Wall Street's expectations.

Western Union Response

9y

Thanks for the review! It has been great to see the investments made in technology and the organization starting to take hold. We will continue to work toward rapid evolution, to keep pace with the changing needs of our customers. Thanks for being on the team.

Viewing 2386 - 2388 of 2,936 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Changing

Continuing to Evolve

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Jobs at Western Union