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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,936 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Feb 16, 2017

      bonne

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      international comapany salaire bonne confort bonne entourage Most questions are past experience, compliance related, or behavioural

      Cons

      rotine de travail stress night shift Most questions are past experience, compliance related, or behavioural

      avatar
      Western Union Response
      9y
      Hello, thanks for sharing your feedback. We noticed you are a former employee of WU, but we would like to hear about your experiences in the "cons" side. Please email us: careers@westernunion.com
      5.0
      Feb 15, 2017

      Committed to leading a global industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've found that "moving money for better" is much more than your average tagline here. I love knowing that our core business makes a very tangible difference in people's lives all over the world. I also really enjoy the team I work with. WU has employees in over 50 countries (and does business in 200+), so thinking globally is a must. Also, after a few attempts, I feel like WU is now seeing some real traction from its heavy investments in technology and compliance capabilities. The legacy of innovation to stay not only relevant, but a market leader is impressive. Nice benefits as well (maternity/parental/military leave, etc.). Fairly casual culture, while still very performance focused.

      Cons

      Being a global company is a two edged sword at times. Pretty much anything you read about in the global news, impacts our business in some way. Sometimes positively (e.g. surging economies in some countries), and sometimes negatively (e.g. a soft oil market at the moment). Also, since the company is currently rapidly expanding its digital/mobile money transfer and payments strategy, there are lots of things that are still being figured out. Lot's of ambiguity at times as WU charts its course in fintech. Again some people thrive in that environment, but it's not for everyone.

      avatar
      Western Union Response
      9y
      Thanks for taking the time to leave a review! Great input.
      3.0
      Feb 15, 2017

      Accounts Payable specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment, great colleagues. Effective employee recognition system

      Cons

      Because it's such a huge company you don't really feel valuable. Also, it might be because of my job role as it's back office and our job is not as visible as sales guys or BDMs

      Viewing 2389 - 2391 of 2,936 Reviews
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      Glassdoor has 3,797 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.