Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 100 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 92 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Skip to content Skip to footer

Notifications

Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 8, 2017

Great place to work!

Senior applications developer

Recommend

CEO approval

Business Outlook

Pros

Great culture, people from different countries working together, there is a lot of focus on the customers, good communication from upper management, work-life balance and industry standards and best practices in place!

Cons

take some time to move to new technologies..

5.0

Feb 8, 2017

Very good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

diversity, different cultures around the world

Cons

they need more people to work properly.

Western Union Response

Thanks for your review. We agree that diversity is big part of what makes WU what it is (from both a consumer and employee perspective). We definitely agree that the people who work here are the most valuable part of our business. Thanks for being part of the team.

5.0

Feb 6, 2017

Recruitment process and first few months

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

I loved that everybody is friendly and willing to help. People have conversations with you in the kitchen and are genuinely interested in you as a person. The recruitment process also was very organised and informative every step of the way. There has never been a lack of information from anyone that I have dealt with from the HR person to the hiring manager.

Cons

It tales a while to get all your access provided and lots of learning when raising requests for access - things that can only be done when you are onboard.

Viewing 2392 - 2394 of 2,935 Reviews

Top companies for "Compensation and Benefits" near you

Revolut

4.3★Compensation & Benefits

Armenian Card

4.1★Compensation & Benefits

Jobs at Western Union

Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Part-Time Retail Sales and Customer Service Associate in Los Angeles, CA at Beverly Blvd

Retail Sales and Customer Service Associate in Phoenix