Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 217 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 202 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"constant layoffs ." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Senior management is completely disconnected." ((in 31 reviews)); "poor communication and oversight of issues" ((in 18 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

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3.3

54% would recommend to a friend

(2,926 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 1, 2026

Opprtunity

Vice president

Recommend

CEO approval

Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

1.0

May 1, 2026

Toxic work culture and management

Associate

Recommend

CEO approval

Business Outlook

Pros

Only cab services is good.

Cons

Toxic work environment with biased and unprofessional management. Promotions feel unfair and are not based on performance. Employees are overworked with little recognition, and many are leaving due to dissatisfaction. Disappointing employee experience. Management behavior can be rude and biased, with little regard for fairness or employee growth. Promotion processes lack credibility, and excessive working hours contribute to burnout. Leadership, especially at the architecture level, lacks practical understanding and contributes more to email chains than real technical direction. Unfair and exhausting work culture

2.0

Apr 28, 2026

Sinking Ship

Product manager

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary Decent WLB (team dependent)

Cons

Leadership is the worst I've seen Tech stack is outdated Projects constantly get cancelled

Viewing 22 - 24 of 2,926 Reviews

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Jobs at Western Union

Director of Banking Operations

Wien

View job