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      Western Union

      Engaged Employer

      Western Union reviews

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      3.3

      54% would recommend to a friend

      (2,926 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 28, 2026

      Not good place to work

      Product
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cab facility provided Health insurance

      Cons

      Projects get decommissioned without clear rationale or transparent communication to the teams involved. There appears to be a lack of strategic vision at the leadership level, with the organization leaning heavily on the brand equity built by previous generations of employees and leadership rather than investing in a forward-looking direction. A significant portion of working time is consumed by meetings where accountability and ownership remain unresolved, leading to inefficiencies and delays. Compensation increments and incentives are perceived to be below market standards and not commensurate with employee contributions.

      5.0
      Apr 23, 2026

      Impactful work in a growing company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

      Cons

      Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

      Viewing 25 - 27 of 2,926 Reviews
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      Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.